Refund policy

At Naughti.shop, customer satisfaction is important to us.

Return Eligibility

Returns can be requested within 7 days of delivery if:

• The item is unused and in original condition
• Original packaging and tags are included
• Proof of purchase is available

Non-Returnable Items

The following items cannot be returned:

• Personalized or customized products
• Clearance or sale items
• Gift cards

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Refund Process

Approved refunds are processed within 5–10 business days to the original payment method.

Exchange Policy

Exchanges are subject to product availability.

Return Shipping

Customers are responsible for return shipping fees unless the item received was defective or incorrect.

Contact

Email: support@naughti.shop